Customer Order Policys

Please note that all custom orders, including luxury hair extensions, custom-colored wigs, and any personalized wig orders, are non-refundable. Due to the nature of these products and the customization process, once an order is placed, we are unable to accept returns or issue refunds. By placing a custom order, you are required to check the acknowledgment box, confirming that you have read and agree to our non-refundable policy. We appreciate your understanding and thank you for choosing Valentino Virgin Hair."

Custom Cranial Prosthesis Consultations:

Cranial prosthesis medical wigs are custom-designed to match your natural hair's texture and color, ensuring a seamless and authentic appearance. To achieve the best fit and aesthetic, an in-person consultation is essential. During this session, we will work closely with you to create a wig that helps you look and feel like yourself again.

This client is wearing a custom wig by

Valentino Virgin Hair Salon Bar

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The Mission

At VVH Salon Bar, our mission is to provide high-quality, luxury hair extensions and products that enhance natural beauty and promote healthy hair growth. We are dedicated to boosting our clients' self-esteem and confidence through superior products and professional salon service. Our commitment to excellence ensures that every customer experiences the elegance, quality, and transformation they deserve.

INSURANCE REIMBURSEMENT

Our team is here to help customers with any inquiries regarding insurance reimbursement for hair loss caused by chemotherapy. We offer comprehensive guidance and will support you through every stage of the process. Reimbursement may vary, either as a percentage of the total cost or a fixed amount received after purchase. Don't hesitate to reach out and ask us how we can assist you!

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